Returns & Exchanges

Last updated — Alina Morel

We want you to feel confident and happy with every purchase. If something isn’t quite right, we’re here to help. Returns are free within 14 days of delivery — simple, transparent, and customer-friendly.

▪ ELIGIBILITY REQUIREMENTS

To qualify for a return or exchange, items must be:

New, unworn, unwashed, and unaltered
All original garment tags attached
Return requested within 14 days of receiving your order

Please contact us before returning any items so we can provide the correct return instructions.

▪ NON-RETURNABLE ITEMS

For hygiene and safety reasons, the following items cannot be returned or exchanged:

Bodysuits
Swimwear
Jewelry
Final Sale items

▪ DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Include your order number and clear photos showing the issue so our support team can assist you quickly.

▪ HOW TO REQUEST A RETURN OR EXCHANGE

Email our support team with the subject line: Return Request: #ORDERNUMBER
Include the item(s), reason for return, and photos if needed
Once approved, we’ll send the return instructions and a prepaid return label

▪ RETURN SHIPPING & FEES

Returns are free on all U.S. orders — we provide a prepaid return label
No restocking fees
Original shipping costs are non-refundable

PREFER AN EXCHANGE?
Start a return and reorder your preferred size or style — or choose store credit for faster processing.

▪ REFUND PROCESSING TIMES

Once your return is received, refunds are typically processed within 7–10 business days.

Additional processing time may be required by your bank or payment provider.

If you need assistance, please contact our support team and we’ll gladly help you.